Privacy Policy
Effective Date: 2025-01-01
1. Overview
Niagara College Learning Enterprise Corp. (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information through our website, ncwinebeerspirits.ca, and any related online services operated by the Niagara College Teaching Winery, Brewery & Distillery.
By using our website, you agree to the practices described in this policy.
2. Information We Collect
We collect information in the following ways:
a. Information you provide directly
When you make a purchase or booking (through Commerce7 or Tock), sign up for our newsletter or promotions (via Klaviyo), or contact us through forms or email.
This may include your name, email address, phone number, billing/shipping address, and payment information (processed securely by our third-party partners).
b. Information collected automatically
When you visit our site, we automatically collect certain data such as your IP address, browser type, device information, and pages visited. This information is collected through Google Analytics and used to understand website performance and visitor behavior.
3. How We Use Your Information
We use your information to:
- Process and fulfill orders and reservations
- Send transactional or promotional emails (with your consent)
- Improve our website and services
- Respond to inquiries or feedback
- Comply with legal and regulatory obligations
We do not sell, rent, or trade your personal information to any third party.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us remember your preferences and analyze website traffic.
You can control cookie preferences through your browser settings. Essential cookies are required for the website to function properly, and disabling them may affect your experience.
We do not use cookies for EU-targeted advertising or tracking, and our website is intended for Canadian residents only.
5. Third-Party Services
We use trusted third-party partners to deliver certain services:
- Google Analytics (website performance and usage data)
- Klaviyo (email communications and marketing)
- Commerce7 (online store and order processing)
- Tock (event and tasting reservations)
Each third-party service operates under its own privacy policy. We encourage you to review them for details on their data practices.
6. Consent
By providing personal information through our website, you consent to its collection, use, and disclosure as described in this policy. You may withdraw consent at any time, subject to legal or contractual restrictions.
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law.
8. Security
We take reasonable administrative, technical, and physical measures to protect personal information against loss, theft, unauthorized access, or misuse.
9. Your Rights
You have the right to:
- Access your personal information
- Request corrections or updates
- Withdraw consent for marketing communications
To exercise these rights, please contact us using the information below.
10. Contact Us
Niagara College Learning Enterprise Corp.
Email: [email protected]
Address: Niagara College Teaching Winery, 135 Taylor Road, Niagara-on-the-Lake, ON L0S 1J0
11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page, with the effective date updated accordingly.